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STEERING THE ORGANIZATION: Using Decision-Point Criteria to Achieve Goals

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MassDOT is legitimately proud of its progressive policies about creating a sustainable, multi-modal transportation system.  But the transfer from policy to facts on the ground has been very uneven and incomplete.  This isn’t surprising:  as with many other endeavors, road construction is a complex and multi-player process with gridlock and human life at stake.  It’s […] Continue reading

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